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Social Media for Seafarers: The Digital Semaphore

social media2

 

 

 

“You are what you share.”

― Charles W. Leadbeater, We Think: The Power Of Mass Creativity


Social media for seafarers is almost a lifeline- giving them the ability to connect with friends and family even from the opposite corner of the globe. It connects, informs and entertains. I certainly love seeing pictures of sunrises from the middle of the Pacific, or time-lapse videos of ships passing through canals.

But like every technology, it pays to use it smartly. The rules for social media use for mariners are just about the same as for other professionals- these are more than social graces- they are practical.

social media

Legal implications

What you post on the internet never goes away- never ever. It is common for employers, insurers and law-enforcement agencies to check your online profile. Before you share anything, ask yourself if you would be comfortable having your family or colleagues read about it?

If you’re frustrated with things happening at work or in your life- social media is not the place to vent. Besides, offensive or untrue posts can give sufficient reason for disciplinary, or even legal action.

Few weeks ago, a video of a seafarer being killed by a wire under tension was shared on social media. Though this was a shocking video which can help understand the dangers at sea- such graphic images are hard for family members of the deceased seafarer to watch. In any case, it is unwise to post personal injury photos and videos as these can have serious impact on legal or claims proceedings.

Ensure what you post complies with the laws of your state, or the place that you are visiting. Do not share anything which could contravene intellectual property laws (photos, movies, technical manuals for example).

These days it’s quite common to see drone photography of ships appear on social media. Be aware of local regulations (and fines) for the use of drones in port.

Security

Do you put up a poster outside your house to tell everyone where you are travelling- especially when you are going to join ship for several months? If not- why do it online? Do check the privacy settings for your accounts- including the geo-tag options.

When sharing pictures of friends and family, especially young children- take care. Ask your friends or colleagues if they’re OK with you sharing a photo with them online.

Do change your passwords every three months and check routinely that your account has not been hacked.

Company Policy

Read your company policy on social media use. Check what you can share, and what you cannot about the company. If in doubt, ask your HR Department. Particularly check if you are allowed to share photos and documents of your ships, especially:

• The location and cargo on your ship. This information in the wrong hands could be used for targeted piracy, smuggling or theft.
• Maintenance work, especially that done in dry-dock.
• Demolition photos of the ship. Even if the ship was recycled in compliance with the relevant conventions, these photos could end up on newsfeeds and raise un-necessary questions.
• Security arrangements on the ship or in the port.
• Emergencies. While it’s good to capture evidence on camera, beware of sharing it with the external world, especially the media- it can hurt your employer’s position and reputation.

Even an innocuous photo- such as of crew celebrating with non-alcoholic beer can create a negative perception. Once the images are out there, damage control is difficult. You don’t have to share everything that’s going on in your life, or all that you feel.

What you like, comment, or share is watched by the world and recorded for ever. Think before you post.

Distraction

In August 2007, a collision between the fishing vessel Vertrouwen and the motor cruiser James 2 resulted in the cruiser sinking with loss of 3 lives. Vertrouwen’s skipper used his mobile phone to send a message on social media to a friend and neglected his lookout duties.1

Do not use social media during work hours, especially if you are on watch. Period.

Are you neglecting your normal relationships?

Be mindful if your internet activity is weakening your social interaction with your shipmates while at sea. The ship is your home away from home. Nothing can replace the good time and support one can share during face-to-face conversations. Sadly, most ships these days don’t even bother to have a TV in their lounge- and seafarers stick to their own personal devices. Is it then a coincidence that suicide rates among seafarers have tripled since 2014?2

That said, I’ve met some very interesting people through social media, and learned a lot in the process. I don’t even have to remember birthdays- I get prompts so I can wish my friends on their special day.

With around 2.5 billion social network users worldwide, and growing- it’s a powerful tool. Use it effectively, and - stay social.

And please share this post!

 


Captain VS Parani, FNI, FICS, CMarTech-IMarEST is the author of Golden Stripes- Leadership on the High Seas.

1: MAIB report 02/2018
2. https://www.ukchamberofshipping.com/latest/breaking-taboo-seafarer-mental-health/

Related link: Intertanko Social Media guidance for seafarers http://www.intertanko.com/upload/106576/Social_Media_Guidance.pdf

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Steer Your ‘Leader’ Ship

golden stripes

‘The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it’.

- Peter F. Drucker, management expert

 

 

 

Most of us maritime professionals may, through our competency exams, diplomas and training courses, gradually build our knowledge to a level which is good enough to perform our respective jobs- maybe even excel in it. That helps us to know what to do, why to do it and how to do it well. That helps us to lead with expertise.

Still, we need to be motivated enough to want to do our jobs, and alert enough to be able to do it well, consistently. To intentionally develop the mindsets and abilities to do what we need to do is to lead oneself.

But even the most accomplished professionals drift from their course, as we too may have done have at some time or the other in our career. Sometimes, we get distracted and lose focus. The tanker Attilio Levoli grounded off Southampton, and one of the factors reported was the Master’s use of the ship’s mobile phone distracting him from his navigational duties during a critical manoeuvre.

Another accident report mentioned a crew member who was walking up the stairs to his cabin with a cup of coffee and a hard-drive after watching a movie in the lounge. He stumbled- as he was not holding the rails, he fell and injured his face. He had to be repatriated home for facial surgery.

There may be days when we may simply be fatigued, or stressed, or feel unwell. Lack of sleep is a big leadership killer. The UK Marine Accident Investigation Branch reported that 'a third of all groundings involved a fatigued officer alone on the bridge at night'. Take for example the grounding of the Danio in the Farne Islands nature reserve, off the east coast of England. The chief officer, who was the officer on watch, had fallen asleep. We all know the days we are irritable and moody when we haven’t slept well -we get into an unhelpful state of mind which could cause us to make wrong decisions.

When we do not organize our time and work space, it comes back to trouble us. On the El Faro, the ship suffered loss of propulsion when it was manoeuvring to disembark the Pilot at San Juan. The investigation determined that an Oiler mistakenly closed the lube oil outlet valve instead of the salt water cooling valve. The error caused the flow of lube oil to the main turbine and gravity tank to stop. The rest of the crew responded by securing the main steam turbine and locking the shaft to prevent bearing damage. This incident was caused by a lack of adequate marking and organization of the workspace.

The sea does not care if we have a problem at home, or we don’t feel motivated enough to do a good job. A single mistake can result in grievous harm to ourselves, our team on board, the ship, the crew and the environment. However, it is possible to navigate through all these challenges and steer yourself to successful leadership. The steering model helps us remember the steps that we can take to ensure that we are at our best every day. The model is explained in detail over five chapters in the book Golden Stripes- Leadership on the High Seas.

steering model

The steering model expands to practical steps such as time management, the essentials of planning on board and helpful habits.

For example, there are tips on how to retain our attention during routine tasks:

  • give yourself time so that you are not rushed despite any distractions that may come up at the last minute
  • set up a ‘red bridge’ status so that non-essential tasks give way to high-priority tasks such as manoeuvring
  • stay ‘mindfully manual’ with techniques such as ‘pattern-interrupts’
  • engage your senses to be aware of all the cues that your workspace is offering you to react in time, and
  • to focus with techniques such as getting in the zone for a task based selective focus and a five-minute preparation.

Leading yourself is all about you. You must lead yourself before you think of leading others. You are the person everyone on the ship and ashore count on to make it happen. It is you, and only you, who is responsible for what you are able to accomplish. You can and should steer your own ‘Leader’ ship.

 

Captain VS Parani, FNI, FICS, CMarTech-IMarEST

Author, Golden Stripes- Leadership on the High Seas (https://www.amazon.com/Golden-Stripes-Leadership-High-Seas/dp/1849953147)

This article also appeared in the Safety4Sea Log May 2018 edition (https://safety4sea.com/steer-your-leader-ship/)

 

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General Data Protection Regulation

Parani.org complies with the Regulation (EU) 2016/679 of the European Parliament, (General Data Protection Regulation). Your details used for subscription to the blog will not be used elsewhere or shared with anyone else not associated with the blog. Your are free to unsubscribe to the blog at anytime you wish. If you're having difficulty unsubscribing, email me at parani@parani.org

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Multiple failures of Leadership on the El Faro

faro1

'All accidents are, at some level of the other, failures of leadership at sea'

                                      -Golden Stripes - Leadership on the High Seas

My heartfelt condolences to the families of the 33 men and women who lost their lives on the El Faro on 1st October 2015.

This article to share the last lessons we can gather from this tragedy, and in doing so honour their memory. No one is perfect, though we can aim to be a better version of ourselves- for the sake of our own safety, and of those who depend on us. We all make mistakes, and each mistake is an opportunity to learn. Unfortunately, many of these lessons come at a cost- lives in this case.

The El Faro was on a voyage from Jacksonville to San Juan with the hurricane Joaquin in its path. The Captain had a choice of alternate routes to avoid the storm. The 2nd Mate who had signed off the ship some days ago, had the extraordinary presence of mind to alert the Captain of the developing storm, and sent another text message to remind him of the alternate routes through the Old Bahama Channel. The Captain however, made a unilateral decision to continue his normal, shortest route to San Juan. It was a failure of decision making- though the Master had earlier undergone the STCW Leadership and Management Course just six months earlier, decision-making being one of the topics.

The DPA was on vacation and the deputy was not asked to step in his shoes. Thus, there was no oversight on the ship's operational safety matters, particularly in regard to voyage planning. This was a failure in planning for continuity of operations.

The ship's Safety Management System did not have a heavy weather procedure, plan or checklist- which is a failure in safety leadership and in risk management. This was probably one of the reasons the main engine lube oil sump was not topped up, contrary to usual marine engineering practice. When the ship listed to port and trimmed by the head, the lube oil pump lost suction- tripping the main engine at a critical time. This was a deadly blow to the ship which was already close to the eye of the hurricane and it lost control in the face of wind speeds exceeding 100 knots.

faro2 Copy

The El Faro is one of the latest in a long line of maritime accidents, unfortunately involving fatalities. There are lessons in leadership to prevent future accidents.

 

There were other safety leadership failures as well -

In an unrelated incident on the El Faro months earlier, the previous Chief Mate was found sleeping on watch on numerous occasions- but the Masters did not alert the DPA about it. It was finally when another crew member brought it to the attention of the shore management, the issue was dealt with. Perhaps this points to the lack of reinforcement of discipline and procedures which also flowed into other areas of operation, such as the ventilators for the car-decks were not bolted shut- these ultimately gave way, leading to progressive flooding of the cargo spaces. A failure to ensure this critical procedure, especially when expecting heavy weather was a failure of team leadership.

The other watchkeepers raised their concern about the direct route to San Juan but the Captain did not review his decision. The sad part is that this is not the first such accident. I wrote about the Green Lily foundering in heavy weather in Golden Stripes, which was before the El Faro incident. The various failures of leadership remain the same as I describe throughout the book- only the names of ships and people change. When are we going to learn?

There are more lessons about failures on organizational levels from the US Coast Guard's detailed investigation report, which I will share in another article. But I wonder if there were more reasons why the Captain chose a route dangerously close to the eye of the storm. The SVDR transcript reveals the Master and few of his officers were concerned about not getting a position on ships that were being built to potentially replace the El Faro. The Captain had to leave his previous company because he had ordered extra tugs for a port manoeuvre. Probably it was an attempt to prove his performance as a Master and secure his re-employment. Or was it just a rash decision the Captain made without consulting his team? Either way, it was a failure of leadership.

This tragedy was a failure of leadership on various levels.

In closing, I ask you to think about the following questions:

How are we enabling those who we lead, for them to lead better, and make better decisions?

How are we encouraging a culture of effective, practical leadership?

The answers will determine how safe the ships and the mariners are, in a ruthless environment as the sea.

 

#GoldenStripesLeadership #CaptainParani #LessonsFromSea #ElFaro

 

Link to the USCG report: https://media.defense.gov/2017/Oct/01/2001820187/-1/-1/0/FINAL%20PDF%20ROI%2024%20SEP%2017.PDF

Link to my earlier article on decision making: http://www.parani.org/Blog/port-or-starboard-decision-making-on-the-high-seas

 

 

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Maritime Leadership Hacks: Keeping Watch with the Smart Watch

'We've been merging with tools since the beginning of human evolution, and arguably, that's one of the things that makes us human beings.'

-Franklin Foer

smart watch 1

 

 

 

 

 

 

Taking care of our health is a must for any leader. This will always be true, though there are new ways to track how well we are doing it. After all, you cannot improve what you cannot measure.

Lack of sleep is a big leadership killer. the UK Marine Accident Investigation Branch reported that 'a third of all groundings involved a fatigued officer alone on the bridge at night'. Take for example the grounding of the Lysblink Seaways (MAIB report no. 25/2015). We all know the days we are irritable and moody when we haven’t had enough sleep. We get into an unhelpful state of mind which could cause us to make wrong decisions.

Enter the smart watch. I use one, and I like it. A few of my seafarer friends- some use it, some don’t. And not all of them leverage the smart watch for all its benefits.

One of the the most useful function is the sleep tracker. This is how it interprets my sleep from the previous night. You can see how I have cycled between the REM and non-REM sleep, and overall it looks I’ve been doing Ok for my age. It’s important - during the deep stages of NREM sleep, the body repairs and regrows tissues, builds bone and muscle, and strengthens the immune system. Maritime professionals need also be aware that if the REM sleep is repeatedly interrupted or shortened, then longer REM “rebound sleep” tends to occur at the next opportunity in compensation (instead of slowly moving through the various stages of non-REM sleep first, the sleeper slips quickly into REM sleep, and stays there longer than usual). There are also long-term effects to chronic poor sleep- the risk of gaining weight, and becoming more prone to cardiovascular disease, infections, and certain types of cancer. The sleep tracker can help warn you when you aren’t getting enough sleep so you can prepare for sleep better next time.

parani sleep2

The sleep tracker can help us take intentional steps towards improving our sleep quality

There are also other helpful features in the smart watch. You can track your daily calorie burn and cardio activity. Apps like At Work app can be used to record your work hours. Dictate notes when you are doing a tank inspection (in intrinsically safe environments). Set alarms to make sure you wake up in time for your next cargo watch.

Of course, it also tells time.

How else do you think smart watch can help mariners lead smartly?

Here's video link to the HE Alert Video on Fatigue: 

#GoldenStripesLeadership #LessonsFromSea #Mariners #CaptainParani #MaritimeLeadership

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Mentoring: Helping leaders create themselves

Bourdon_tube_small.jpg

  

"The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves."

- Steven Spielberg

 

 

 

 

 

These days when I meet people at social events, I try to focus on getting to know others well rather than just focusing on exchanging business cards. When possible, I ask them their stories, and remind myself that there is something I can learn from everyone.

On one such endeavour, I met Mr. Georg Von Oppen. He is currently the Director of TMH Ltd. which serves the shipping industry in providing equipment spares. He narrated a story from the early years of his career:

After school, I didn’t have any particular direction in which to take my career. By chance, I joined TMH through a mutual acquaintance of my family. The manager of the factory asked me to work on the store-floor and learn about all the products. After a few weeks, he saw me on his rounds and stopped to assess my progress:

“How does this pressure gauge work?” He asked in his usual booming voice.

I gave a feeble response “You plug it into the socket and it reads the pressure”

“Yes, but what makes the gauge know what is the pressure in the pipe?”

I shrug my shoulders.

He then proceeded to explain to me about the Bourdon tube and how the radially formed tubes inside operate without any electrical power.

“Understood?”

I had not grasped the underlying mechanical principles and I said so, shaking my head.

My boss was thoughtful for a minute, and then declared “You’re going to the gauge factory for two weeks. I will inform your supervisor about the arrangements”.

So, the next day I was off to the factory a hundred miles away. They were one of the world’s leading makers of precision pressure gauges and one could learn whatever there is to know about various gauges. I learnt in detail how these gauges could achieve precision at different pressure ranges, and work in various external environments, and what safety features were installed to ensure the gauges would not burst in front of the observer.

When I returned to TMH, I had a spring in my step. My boss observed this, and to test me, asked a few questions, which I promptly answered with pride. The fire of learning and passion for the job had been stoked within me, and there was no looking back.

It started as a short-term apprenticeship, but encouraged by the environment of mentoring, I stayed on at TMH. I could share my knowledge with clients and help them choose the right products for their industrial needs. This in turn helped my company build deeper relationships with their customers. Some years ago, my boss retired and passed on the reins of the company to me.

His act of mentoring helped me find the right direction for my career. He had challenged, inspired and motivated me. He didn’t spoon-feed me but he helped me find the right resource from which I could learn.

Telemachus and Mentor

Telemachus and Mentor from Odyssey. In this depiction from the ancient Greek epic, Mentor (actually Athena in disguise) encourages Telemachus to stand up against the suitors for his mother, Penelope and go abroad to find out what happened to his father, Odysseus. Photo courtesy: Wikipedia commons.

 

These days, I make it a point to encourage my younger colleagues to go on similar learning trips and seminars. We share learning experiences from work and enable each other to create their own learning path. Based on my boss’ philosophy, that is how we view mentoring at TMH. I believe this is a great way to help leaders discover their own potential, and enhance their own leadership abilities.

TMH Cyprus website (http://tmh-eastmed.com/)

Captain VS Parani is the author of Golden Stripes- Leadership on the High Seas, Whittles Publishing (http://www.whittlespublishing.com/Golden_Stripes), and on Amazon (https://www.amazon.com/Golden-Stripes-Leadership-High-Seas/dp/1849953147)

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American Dunkirk: Leadership with social responsibility

american dunkirk book cover small"Our greatness has always come from people who expect nothing and take nothing for granted - folks who work hard for what they have, then reach back and help others after them."

-  Michelle Obama

 

 

 

 

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A maritime expert survives a bombing

Jeffrey Blum photo smallI met Professor Jeffrey Blum by chance in Limassol a few weeks ago. Although our meeting was short, I was left with an impression that we had known each other for a long time. He has been in the shipping industry for 45 years, which is from even before I was born! I mentioned this to a friend of mine who had been his student at the World Maritime University. He was full of admiration for Professor Blum and he also let me in on a little-known story of our mutual acquaintance.

 

 

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What my Nautical Institute Fellowship means to me

nautical institute smallWe all have goals: We want to matter. We want to be important. We want to have freedom and power to pursue our creative work. We want respect from our peers and recognition for our accomplishments. Not out of vanity or selfishness, but of an earnest desire to fulfil our personal potential. -  Ryan Holiday

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The Case for Practical Leadership

IMG 1166“Leadership is…the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.”

-Peter Drucker, my favourite management author.

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Maritime crewing- a linchpin

FullSizeRender small“Human Resources Isn’t A Thing We Do. It’s The Thing That Runs Our Business.”

-Steve Wynn

 

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Leading with Love

MTS logo smallWhen I joined sea as a deck cadet, I was paid a stipend equivalent to 50 US dollars a month. But then, I was 17 years old and fresh out of school. My food and boarding were free on the ship.

At that time, the rumour was that the company was going to close down, and we would not be able to complete our sea-time required for cadetship. So I made a decision to complete it all at one go - almost 37 months onboard, without returning home on leave. That way, I could appear for my third mate's exams and start earn a proper living. I joined my first ship as a boy, and returned home a man.

 

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Do we still need books?

Golden Stripes Cover small“So many books, so little time.”
― Frank Zappa


You see hundreds of posts on social media (including this one), covering a wide range of topics- from leadership lessons from…., ‘5’ points to remember….., ‘secrets’ to ……, to videos on a wide range of topics. There is a lot of information passing through our screens every day. Do we still need to read books?

In this self-serving article, I’m going to share ‘3’ reasons why you should read books.

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Port or Starboard? Decision Making on the High Seas

008 smallThis article appeared in the June 2017 edition of the esteemed Nautical Institute journal Seaways.

The model first appeared in the book Golden Stripes- Leadership on the High Seas by Captain VS Parani.

 

What's called a difficult decision is a difficult decision because either way you go, there are penalties.’ - Elia Kazan

 

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The Safe-Man Model

A new concept for understanding and explaining safety005 small

This article appeared in the September 2017 edition of the esteemed Nautical Institute journal Seaways. The model first appeared in the book Golden Stripes- Leadership on the High Seas by Captain VS Parani.

Concern for man himself and his fate must always form the chief interest of all technical endeavors, concern for the great unsolved problems of the organization of labor...Never forget this in the midst of your diagrams and equations.
- Albert Einstein

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Engine Room Fire: Hot Leadership Lessons from the Sea

Fire blog thumbnail

In 2014, a fire destroyed the Engine Room of the bulk carrier Marigold. Luckily, other than a couple of seafarers who were hospitalised for smoke inhalation, there were no serious injuries. But the cost of the fire damage would be several hundred thousand US dollars.

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Grounding on a Curve; Leadership Lessons from the Sea

“My life is one long curve, full of turning points”for small photo

Pierre Trudeau (15th Prime Minister of Canada, and father of the current (23rd) Prime Minister, Justin Trudeau)

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Collision by design

Yes, the sequence of events leading to a ship-collision started on the computer on which the ship was designed.colbydes

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Rowing the Lifeboat- Lessons in Teamwork

rowingShips routinely lower their lifeboats to keep them ready for deployment in times of emergency. It was during one such exercise in my second year at sea that I learnt a valuable lesson in teamwork.

 

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STRATEGIES FOR STRESS-FREE INSPECTIONS

stressfreeInspections such as by Port State, Flag, Class and Oil Majors are now a fact of shipping. There is no doubt that these inspections have helped improve safety standards in shipping; the number of sub-standard ships has reduced and it is now difficult for rogue operators to endanger life at sea or damage the environment.

 

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